Puzzle Snake Out Privacy Policy

1. Scope

This Privacy Policy applies to Puzzle Snake Out. The operator of the app store through which you download the Game may independently process information under its own privacy policy.

2. Accounts and local data

The Game does not require you to create an account, profile, or sign in. We do not operate a server-side player profile or cloud-save database for the Game.

The Game stores the following information locally on your device so that it can operate and remember your progress and preferences:

• coin balance;
• current playable level and game progress;
• stamina balance and timestamps used to restore stamina;
• owned game items and item-use counts;
• music, sound-effect, and haptic preferences; and
• local save and storage-version information.

This information is stored using local device storage. The current version of the Game does not upload this locally stored game data to a player-profile server operated by us. Removing the Game or clearing its local data may delete your progress and preferences.

The Game may also store your Firebase Analytics consent choice locally on your device so it can apply that choice in later sessions.

3. Firebase Analytics

The Game uses Google Firebase Analytics to understand how players use the Game and to improve gameplay, features, stability, and the overall experience.

Analytics events may include level starts and endings, level number, outcome, end reason, attempt number, approximate level duration, virtual-currency spending, use of in-game tools, revive attempts and results, and advertisement-flow results. We do not ask you to include your name, email address, or other direct contact information in analytics events.

Firebase Analytics may automatically process information associated with use of its SDK, such as an app-instance identifier, device and operating-system information, app version, language, general geographic information derived from an IP address, app launches, sessions, and other technical or usage information.

Analytics collection is enabled by default. You can turn analytics collection off in the Game's settings and change your choice later. Turning analytics off stops new events sent through our analytics manager and clears events waiting in its local send queue, but does not automatically delete information previously transmitted to Google.

For more information, see Google's Privacy Policy and Firebase Privacy and Security.

4. Advertising

The Game uses Google AdMob to provide optional advertising, including advertising that may be offered for an in-game revive or additional time. The current iOS release is intended to use only non-personalized or limited advertising.

When Google advertising services are initialized or an advertisement is requested, loaded, displayed, or interacted with, Google may process IP address and approximate location derived from it; device or app identifiers available under applicable platform and consent settings; device, operating-system, app, language, network, performance, and diagnostic information; app launches, taps, video views, and other product interactions; advertisement requests, impressions, clicks, viewing activity, and other advertising data; and information used for security, fraud prevention, measurement, and service operation.

The current iOS release is not intended to request Apple's App Tracking Transparency permission, access the Identifier for Advertisers for cross-app tracking, or use information from the Game to track you across apps and websites owned by other companies. If these practices change, we will update this Policy, the Game's consent experience, and the App Store privacy disclosures where required.

For more information, see Google's Privacy Policy and Google Mobile Ads privacy information.

5. Advertising consent and choices

Where required, the Game uses Google's User Messaging Platform (UMP) to obtain or update advertising consent information and present available privacy choices before eligible advertising requests are made. Depending on your location and choices, Google may provide non-personalized or limited advertising, or may determine that an advertising request cannot be made.

If you decline a choice required for an advertisement, are offline, or an advertisement is unavailable, you can continue playing; you simply will not receive the optional revive, additional time, or other reward associated with that advertisement.

6. Support communications

If you contact us by email, including to request support, report an advertisement, or exercise a privacy right, we receive the information you choose to provide. This may include your email address, message, screenshots, country or region, and the date and time of an issue. We use it to respond, investigate the issue, protect the Game, and comply with legal obligations.

Please do not send sensitive personal information that is not needed for us to handle your request.

7. How we use and disclose information

We use information under our control only as reasonably necessary to:

• analyze gameplay and feature performance and improve the Game;
• provide optional, non-personalized or limited advertising and apply advertising privacy choices;
• maintain security, prevent fraud, diagnose technical problems, and measure service performance;
• respond to support and privacy requests; and
• investigate technical or security issues;
• protect our rights, users, and the Game; and
• comply with applicable law and maintain necessary business records.

Information may be processed by or shared with Google through Firebase Analytics, Google AdMob, and UMP, and with Apple or the applicable app store where necessary to distribute and operate the Game. We may also disclose information to service providers acting on our behalf, where required by law, to protect rights or safety, or in connection with a merger, acquisition, financing, or sale of assets.

We do not sell personal information directly for money. Based on the configuration described in this Policy, we do not intend to use information collected from the Game for cross-app tracking.

8. Retention and deletion

Locally stored game data remains on your device until it is overwritten during normal use, cleared through the Game or device settings where available, or removed when you uninstall the Game. Because we do not maintain a player account or server-side player profile, we generally cannot access, identify, recover, or delete data stored only on your device.

Information processed by Google is retained according to our applicable service settings and Google's policies. Retention periods may vary by information type, service configuration, legal requirements, security needs, and whether information is held in aggregated reports. Support and privacy-request communications are retained only as reasonably necessary to respond, maintain appropriate records, resolve disputes, protect the Game, and meet legal obligations.

9. Your privacy rights

Depending on where you live, you may have rights to request access to, correction of, deletion of, or information about personal information we control, or to object to or restrict certain processing. You may also have the right to data portability, to withdraw consent without affecting processing completed before withdrawal, and to complain to your local data protection authority.

To make a request, email contact@timeaccel.com and include the Game name, your country or region, and enough information for us to understand and, where necessary, verify your request. We cannot directly delete information independently controlled by Google, Apple, or another third party; their own request processes apply.

10. EEA, United Kingdom, and Switzerland

For personal information that we control, Time Acceleration is the controller. Depending on the processing activity, we rely on your consent, compliance with legal obligations, or our legitimate interests in operating and improving the Game, measuring feature performance, preventing fraud, providing support, and maintaining appropriate business records.

Where processing is based on consent, you may withdraw that consent through the available in-game privacy controls or by contacting us. Withdrawal does not affect processing completed before withdrawal.

11. Children

Puzzle Snake Out is not directed to children and is not offered as a Kids Category app. If you are below the minimum age required to consent to the processing of personal information in your location, use the Game only with permission from a parent or guardian. If you believe that a child has provided personal information directly to us, contact us and we will review the request and take appropriate action.

12. International processing and security

Google, Apple, and other service providers may process information in countries or regions other than yours, subject to their applicable terms and safeguards.

We use reasonable technical and organizational measures designed to protect information under our control. However, no method of storage or transmission is completely secure.

13. Third-party links and changes to this Policy

The Game may open third-party links, including our website, Google privacy information, the app store, and your email application. Those services are governed by their own policies.

We may update this Policy when the Game, its analytics or advertising configuration, legal requirements, or information practices change. We will publish the updated version in the Game and/or on our website, revise the effective date, and provide additional notice of material changes where required by law.

14. Contact

Shenyang Time Acceleration Technology Co., Ltd.
Registered location: Shenyang, Liaoning, People’s Republic of China
Website: www.timeaccel.com
Privacy-policy page: www.timeaccel.com/games/puzzle-snake-out/privacy
Email: contact@timeaccel.com