For questions or privacy requests, contact us at contact@timeaccel.com. Our website is www.timeaccel.com.
1. Scope
This Privacy Policy applies to Puzzle Snake Out. The operator of the app store through which you download the Game may independently process information under its own privacy policy.
2. Accounts and locally stored game data
The Game does not require you to create an account, profile, or sign in. We do not operate a server-side player profile or cloud-save database for the Game.
The Game stores the following information locally on your device so that it can operate and remember your progress and preferences:
- coin balance;
- current playable level and game progress;
- stamina balance and timestamps used to restore stamina;
- owned game items and item-use counts;
- music, sound-effect, and haptic preferences; and
- local save and storage-version information.
This information is stored using local device storage. The current version of the Game does not upload this locally stored game data to us. Removing the Game or clearing its local data may delete your progress and preferences.
3. Information you choose to provide
If you contact us by email for support or to exercise a privacy right, we receive the information you choose to provide. This may include your email address, message, screenshots, country or region, and information about the date and time of an issue. Please do not send information that is not necessary for us to handle your request.
If you visit our website, the website and its hosting or technical service providers may process ordinary website-access information under the privacy notice applicable to the website.
4. Advertising, analytics, purchases, and tracking
The current version of the Game does not include:
- third-party advertising or advertising mediation;
- a separate gameplay analytics or event-tracking service;
- in-app purchases or a purchase-restoration function;
- account, login, or cloud-save services; or
- cross-app tracking or a request for Apple’s App Tracking Transparency permission.
Accordingly, the Game does not send locally stored gameplay data to an advertising, analytics, purchasing, account, or cloud-save provider. We do not sell personal information or share it for cross-context behavioral advertising.
5. How we use and disclose information
We use information under our control only as reasonably necessary to:
- respond to support and privacy requests;
- investigate technical or security issues;
- protect our rights, users, and the Game; and
- comply with applicable law and maintain necessary business records.
We may disclose information you send to us to service providers that support our email, website, hosting, or business operations, but only as reasonably necessary for those services. We may also disclose information where required by law, to protect rights or safety, or in connection with a merger, acquisition, reorganization, or transfer of our business. The app store may process information independently in connection with downloading and distributing the Game.
6. Retention, deletion, and your choices
Locally stored game data remains on your device until it is overwritten during normal use, cleared through the Game or device settings where available, or removed when you uninstall the Game. Because we do not maintain a player account or server-side player profile, we generally cannot access, identify, recover, or delete data stored only on your device.
Support and privacy-request communications are retained only for as long as reasonably necessary to respond, maintain appropriate records, resolve disputes, protect the Game, and comply with legal obligations.
You may contact contact@timeaccel.com to request access to, correction of, deletion of, or information about personal information we control, or to object to or restrict processing where applicable. Please include the name of the Game, your country or region, and enough information for us to understand and, where necessary, verify your request.
7. EEA, United Kingdom, and Switzerland
If you are in the European Economic Area, the United Kingdom, or Switzerland, Time Acceleration is the controller of personal information that we control under this Privacy Policy.
Depending on the circumstances, we process such information to comply with legal obligations or based on our legitimate interests in providing support, securing the Game, protecting our rights, and maintaining necessary business records. Where we ask for consent for a specific activity, you may withdraw that consent at any time without affecting processing completed before withdrawal.
Subject to applicable law, you may request access, correction, deletion, restriction, portability, or object to processing. You may also lodge a complaint with your local data protection authority.
8. Children
Puzzle Snake Out is not directed to children and is not offered as a Kids Category app. If you are below the minimum age required to consent to the processing of personal information in your location, use the Game only with permission from a parent or guardian. If you believe that a child has provided personal information directly to us, contact us and we will review the request and take appropriate action.
9. International processing and security
Information that you choose to send to us, or that is processed when you visit our website, may be processed in countries or regions other than your own. Where required, we use appropriate safeguards for international transfers of personal information under our control.
We use reasonable technical and organizational measures designed to protect information under our control. However, no method of storage or transmission is completely secure.
10. External links and changes to this Privacy Policy
The Game includes a link to its privacy-policy webpage at www.timeaccel.com/games/puzzle-snake-out/privacy. Information processed after you open a website is subject to the privacy notice applicable to that website.
We may update this Privacy Policy when the Game, legal requirements, or our information practices change. We will publish the updated version in the Game and/or on our website, revise the effective date, and provide additional notice of material changes where required by law.
11. Contact
Shenyang Time Acceleration Technology Co., Ltd.
Website: www.timeaccel.com
Email: contact@timeaccel.com