Player Support

Support for Snake Jam

Need help with Snake Jam or have a question for Time Acceleration? Contact us and we will review your message as soon as possible.

Contact Support

For gameplay questions, bug reports, privacy requests, or general support, email us directly.

contact@timeaccel.com

Before You Contact Us

Bug reports

Please include your device model, operating system version, game version, and a short description of what happened.

Privacy requests

For privacy questions or data requests, use the same support email and mention "Privacy Request" in the subject line.

No account system

Snake Jam currently does not require a Time Acceleration account, username, or password.

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